Zion Infracon – A Leading Construction & Real Estate Development Company is seeking a dynamic, presentable, and customer-oriented Front Office Executive cum Customer Relationship Manager to manage front desk operations and maintain strong client relationships. The ideal candidate will serve as the first point of contact for clients and visitors, ensuring a professional and welcoming environment while supporting sales and customer service teams with effective communication and client management.
Why Join Zion Infracon?
- Work with one of Bhubaneswar’s fastest-growing construction companies.
- Opportunity to grow in a client-facing, responsible role.
- Collaborative and professional work environment.
Front Office Management:
- Greet and welcome visitors in a professional and friendly manner.
- Handle incoming calls, emails, and direct them to the appropriate departments.
- Maintain a clean, organized, and presentable reception area.
- Manage appointments, meeting schedules, and visitor logs.
- Coordinate with housekeeping and admin for office maintenance.
Customer Relationship Management:
- Maintain strong, long-term relationships with existing and potential clients.
- Handle customer inquiries, complaints, and feedback in a timely and professional manner.
- Coordinate with sales and technical teams for follow-ups and client updates.
- Maintain customer records and communication history in CRM systems.
- Support the sales team in post-sales engagement and documentation.
Graduate or Intermidiate in any discipline
Key Skills & Competencies:
- Excellent verbal and written communication in English, Hindi, and Odia.
- Professional appearance and demeanor.
- Strong interpersonal and customer service skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to handle multiple tasks and prioritize effectively.
- Basic knowledge of real estate or construction industry is a plus.
Qualifications & Experience:
- Graduate in any discipline (preferably in Business Administration or Hospitality).
- 2–4 years of experience in front office, customer service, or CRM roles.
- Experience in real estate, construction, or related industry will be an added advantage.
Work Schedule:
- Full-time, 6 days a week
- Office Hours: 10:00 AM – 6:30 PM
Salary:
₹15,000 – ₹25,000 per month (Based on experience and skills)
Send your updated resume with a cover letter on whatsapp to 7348073486 or you can email to zioninfracon09@gmail.com
Subject Line: Application for Front Office Executive cum CRM – Bhubaneswar
- 0-3 years of experience in front office, customer service, or CRM roles.
- Experience in real estate, construction, or related industry will be an added advantage.
